Customer Support Center

We're here to help. Octave US Federal customers may contact the Customer Support Center.

Support

Customer support request

Support requests will be routed to our Help Desk and assigned to a representative during business hours: Monday-Friday, 7:00 AM - 4:00 PM CST.

Octave US Federal customer If you are in need of assistance, you can request support by completing the form below or emailing us.

Email us

Public safety customers Call 1-888-797-5435 for critical issues with Public Safety or Physical Security software. Emergency support line available 24/7.

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